Frequently Asked Questions

Please contact our Customer Service on LiveChat or EMAIL us at customerservice@lacworldwide.com.my for assistance. Our Customer Service personnel will get back to you within the next business day for immediate refund for repurchase shall the request falls under non- working day.

Once approved, your refund will be processed and reinstated in the form of LAC$ in your account wallet. The refunded value will be valid till end of the same year from the date of refund.

Refund to payment method of choice

Once approved, refund will be credited into your payment method of choice (mode of payment used for transaction) within 14 working days, depending on local bank requirement.

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How long does it take for the refund amount to be credited back to me?

Refund as LAC$ for immediate repurchase

Once approved, your refund will be processed and reinstated in the form of LAC$ in your account wallet. The refunded value will be valid till end of the same year from the date of refund.

Refund to payment method of choice

Once approved, refund will be credited into your payment method of choice (mode of payment used for transaction) within 14 working days, depending on local bank requirement.

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