Frequently Asked Questions

It could be due to:
a) The email been filtered to the ‘Junk/ Spam’ folder.
b) The payment may be pending with our payment service provider
c) The payment method was not successful

Alternatively, please contact our Customer Service on LiveChat or EMAIL us at customerservice@lacworldwide.com.my for assistance. Our Customer Service personnel will get back to you within the next business day.

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The screen shows "404" error / goes blank when making payment.

What are the payment options?

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How long does it take for the refund amount to be credited back to me?

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Why have I not received a confirmation email/Invoice receipt?

It could be due to:
a) The email been filtered to the ‘Junk/ Spam’ folder.
b) The payment may be pending with our payment service provider
c) The payment method was not successful

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